- Wellness Hours: 10:00 AM – 10:00 PM | Open Daily
Welcome to Tevora Wellness Spa. These Terms & Conditions apply to your use of our website and your access to our spa, relaxation, and wellness services.
By browsing our website, contacting us, requesting an appointment, making a booking, or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with these terms, please discontinue the use of our website and services.
Tevora Wellness Spa provides massage, relaxation, wellness, hydrotherapy, and related personal care experiences.
Our website provides general information about our services, therapies, facilities, pricing, availability, and ways to contact or book with us.
Service descriptions, durations, prices, packages, facilities, and availability may be revised from time to time without prior notice.
Appointments may be requested through the booking channels made available by Tevora Wellness Spa, including our website, WhatsApp, telephone, email, or other authorized communication channels.
Submitting an appointment request does not automatically confirm a booking. Your appointment is confirmed only after you receive confirmation from our team.
When making a booking, customers may be required to provide:
We reserve the right to decline, modify, or reschedule appointments due to availability, operational requirements, safety considerations, or other reasonable circumstances.
Customers are encouraged to arrive on time for their scheduled appointments.
If you arrive late, your service duration may need to be shortened to avoid affecting appointments scheduled after yours.
Where applicable, the original service charge may still apply even when the treatment duration is reduced because of late arrival.
If you expect to arrive late or cannot attend your appointment, please inform us as soon as possible.
If you need to cancel or reschedule an appointment, we request that you provide reasonable advance notice.
Cancellation and rescheduling conditions may vary depending on the selected therapy, package, appointment type, promotional offer, or advance payment.
If an advance payment or booking deposit has been made, any refund, adjustment, or transfer will be handled according to the booking conditions communicated at the time of confirmation.
Repeated cancellations or failure to attend confirmed appointments may result in restrictions or advance-payment requirements for future bookings.
A confirmed appointment may be considered a no-show when a customer fails to attend without providing reasonable prior notice.
In such situations, Tevora Wellness Spa may apply relevant cancellation or booking conditions and may request advance payment before confirming future appointments.
Prices displayed on our website, menu, promotional materials, or other communication channels may be updated from time to time.
The applicable price will generally be the price confirmed or displayed at the time of booking or service, subject to applicable promotional or package conditions.
Payments must be made using the payment methods accepted by Tevora Wellness Spa.
Applicable taxes, additional services, add-ons, or other charges may be charged separately where relevant.
From time to time, Tevora Wellness Spa may introduce special offers, packages, discounts, vouchers, memberships, or promotional services.
Unless otherwise specifically mentioned:
If an individual promotion contains separate terms, those specific conditions will apply to that promotion.
Customers are responsible for providing accurate and relevant information before receiving a service.
Please inform our staff about circumstances that could affect the suitability or safety of a therapy, including, where applicable:
Our team may recommend modifying, postponing, or declining a service if there is a reasonable concern regarding its suitability or safety.
Tevora Wellness Spa provides services intended primarily for wellness, relaxation, and personal care.
Our services are not intended to diagnose, cure, prevent, or provide medical treatment for any health condition.
Spa and wellness therapies should not be treated as substitutes for professional medical advice, diagnosis, or treatment.
If you have an existing medical condition, injury, health concern, or uncertainty about whether a particular therapy is suitable for you, we recommend consulting an appropriately qualified healthcare professional before receiving the service.
All guests are expected to behave respectfully toward our therapists, staff members, and other customers.
Tevora Wellness Spa maintains a strict policy against:
We reserve the right to immediately refuse or discontinue a service when behaviour is inappropriate, unsafe, abusive, unlawful, or inconsistent with our policies.
Where a service is discontinued due to serious customer misconduct, a refund or compensation may not be provided.
Customers are responsible for safeguarding their personal belongings while visiting Tevora Wellness Spa.
Although reasonable precautions may be taken to provide a safe environment, we cannot accept responsibility for lost, stolen, forgotten, or damaged personal belongings except where liability applies under applicable law.
Customers are encouraged to keep valuable items secure.
Tevora Wellness Spa aims to maintain appropriate standards of cleanliness, hygiene, comfort, and safety throughout our premises.
Customers are expected to follow reasonable health, hygiene, and safety instructions provided by our team.
We may postpone, modify, or decline a service when there is a reasonable concern relating to health, hygiene, safety, or service suitability.
Our website must be used only for lawful purposes.
Users must not:
We may restrict website access when reasonably necessary to protect our customers, business, website, or systems.
We make reasonable efforts to maintain accurate and current information on our website.
However, information relating to services, prices, photographs, facilities, operating hours, availability, offers, or other website content may occasionally contain errors or become outdated.
We reserve the right to correct, modify, or update website information without prior notice.
Images used throughout the website may be illustrative and may not always represent the exact appearance of a particular therapy, room, facility, product, or experience.
Unless otherwise indicated, website content including our branding, text, graphics, photographs, designs, layouts, logos, and other materials belongs to or is appropriately licensed for use by Tevora Wellness Spa.
Visitors may access the website for personal and non-commercial purposes.
Website materials must not be copied, reproduced, modified, redistributed, published, sold, or commercially exploited without appropriate authorization, except where permitted by applicable law.
Our website may contain or use links and integrations involving third-party platforms, including maps, communication platforms, social media, analytics, hosting providers, payment services, or other external services.
We do not control the availability, security, content, or privacy practices of independent third-party platforms.
Your interaction with such services may be governed by the terms and privacy policies of those providers.
To the maximum extent permitted under applicable law, Tevora Wellness Spa will not be responsible for indirect, incidental, special, or consequential losses resulting from the use of our website or services.
Nothing in these Terms & Conditions is intended to exclude or restrict any responsibility that cannot legally be excluded under applicable law.
Where liability cannot legally be excluded, it will be limited to the extent permitted by applicable law.
There may be circumstances where we need to modify, postpone, or cancel an appointment due to therapist availability, operational requirements, maintenance, safety concerns, emergencies, or other unforeseen circumstances.
Where reasonably possible, affected customers will be informed and offered an alternative appointment or another appropriate arrangement.
Tevora Wellness Spa will not be responsible for delays, interruptions, cancellations, or inability to provide services resulting from circumstances reasonably beyond our control.
Such circumstances may include natural disasters, government restrictions, power failures, telecommunications interruptions, emergencies, public health situations, labour disruptions, or other unforeseen events.
Your use of our website and any personal information you provide are also subject to our Privacy Policy.
Our Privacy Policy explains how personal information may be collected, used, stored, shared, and protected when you interact with Tevora Wellness Spa.
We may revise these Terms & Conditions periodically to reflect changes to our website, services, policies, business practices, or applicable legal requirements.
Any revised Terms & Conditions will be published on this page with an updated **“Last Updated”** date.
Continued use of our website or services after changes are published constitutes acceptance of the revised terms to the extent permitted by applicable law.
These Terms & Conditions are governed by and interpreted according to the applicable laws of **India**.
Any dispute relating to these Terms & Conditions, our website, bookings, or services will be subject to the jurisdiction of the appropriate courts applicable to the location from which Tevora Wellness Spa operates, subject to applicable law.
If you have questions regarding these Terms & Conditions, appointments, services, or related matters, please contact:
11-15-14/1/PPT/3F, 4F, Prajay Princeton Towers, 3rd Floor, Plat No. 1/3, 1/4, Doctors Colony Division, Saroornagar
+91 74169 18006
tevorawellnessspa@gmail.com
We will make reasonable efforts to respond to enquiries within an appropriate timeframe.
By accessing the Tevora Wellness Spa website, contacting us, requesting or confirming an appointment, or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
11-15-14/1/PPT/3F, 4F, Prajay Princeton Towers, 3rd Floor, Plat No. 1/3, 1/4, Doctors Colony Division, Saroornagar
+91 74169 18006
tevorawellnessspa@gmail.com